West End Refugee Service (WERS) is a registered charity that provides support and opportunities to people seeking asylum and refugees on Tyneside. We work to bring about positive change to the lives of people whose futures have been irrevocably changed by past events in their home country.  

Since 1999, we have delivered a range of integrated services to reduce levels of poverty, isolation, disadvantage and prejudice experienced by the people we support, as they navigate the asylum system in the UK.

Our projects aim to help people regain control over their lives and rebuild a future here.

We’re a team of thirteen staff and over 90 volunteers.

We work with partners across the region to deliver our projects and services.  

 Stories

These twenty stories were created through a series of conversations with some of the people with whom we work. The stories were shared in 2019 to mark WERS's 20th anniversary.


 “I arrived in the UK in 2009. I’m from Nigeria. I found out about WERS through Iqbal the Education Welfare contact at Newcastle City Council. I have been a client of WERS since 2013, when I was matched with my first befriender Sarah…”

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“I arrived in the UK in November 1999 from Iran. I first found out about WERS in 2014 from NERS [North of England Refugee Service] who referred me for hardship payments and clothes. I also had friends who recommended to me WERS…”

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“I arrived in the UK in 2013 from Eritrea. I was referred to WERS by NERS (North of England Refugee Service) for hardship support in August 2014. I remember when I first came to WERS everyone was so friendly and very helpful.  I was given help to register…”

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Contact Us


Telephone

0191 273 7482

Email

info@wers.org.uk

press@wers.org.uk

Find Us

West End Refugee Service
St Philip’s Vicarage
St Philip’s Close
Arthur’s Hill
Newcastle upon Tyne
NE4 5JE

 Donate


Make a donation to WERS and help us to make the North East a more welcoming, supportive and safe place for refugees, where people are able to rebuild their lives and fulfil their potential.