OUR PROGRAMMES

INFORMATION, ADVICE, ADVOCACY & SUPPORT

We provide a safe space for people seeking asylum and refugees to access support with their asylum claims, mental health, and access to essential services.

We do this to empower them so that they not only navigate these immediate challenges but also build the confidence and skills to lead change within their communities and reclaim control over their futures.

  • Drop-in

    Drop-in

    Monday 10:00am - 01:00pm
    WERS, NE4 5JE

    This is a welcoming space for people seeking asylum and refugees, providing immediate support and resources for those navigating the complexities of the UK asylum system.

  • Weekly Welcome

    Weekly Welcome

    Wednesday 11:30am - 01:30pm
    Westgate Baptist Church, NE4 6NX

    During these sessions, we connect with the community we work with in an informal setting to get to know one another better. We offer a variety of activities, including cooking classes and board games.

    See video

  • Hardship Fund

    Hardship Fund

    Our Life on Hold project provides regular financial & wraparound support to people seeking asylum who have received a negative decision on their asylum claim.

    This is a partnership of WERS, North East Refugee Service (NERS) & the British Red Cross (BRC).

    Find out more

  • Casework support (1-2-1)

    We provide case work support on an appointment basis, tailoring our assistance to the specific needs of individuals. Our dedicated team works closely with individuals, offering personalised guidance signposting, access to essential services.

    Please visit our drop-in to book an appointment.

  • Basic Needs

    Basic needs

    We are distributing material goods including essentials such as food vouchers, sim cards, clothing, mobile phones and toiletries.

    Find out more about donations

  • Outreach sessions

    Outreach sessions

    We conduct sessions in hotels and other temporary accommodation sites to engage with individuals seeking asylum in a sensitive manner, providing them with essential information, guidance, and connections to resources.

    It is particularly crucial to extend support in these locations, especially for newly arrived individuals, as it allows us to address their immediate needs during this transitional phase.

  • New to Newcastle

    New to Newcastle

    Wednesday 1:30am - 01:30pm
    (every last Wednesday of the month)
    Westgate Baptist Church, NE4 6NX

    The sessions are for newcomers in Newcastle, offering valuable insights into the local support network, cultural nuances and an overview of the asylum process in the UK.

  • Refugee, what's next?

    For those recently granted refugee status, we are offering sessions on accessing services, navigating the employment market, securing accommodation, and understanding local support networks.

    Visit the events section to find out more about the next session